Previous Winners
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2024 winners
Account Management Team of the Year - ATPI
Achievement in Diversity, Equity & Inclusion - Delta Air Lines
Technology Innovation – Accommodation - SilverDoor
Technology Innovation – Corporate Booking Platform - TravelPerk
Technology Innovation – Data & Reporting - Travelogix
Technology Innovation – Meetings & Events - TROOP
Technology Innovation – Traveller Experience - United Airlines
Travel Partner of the Year – Alternative Accommodation Operator - Synergy
Travel Partner of the Year – Car Rental Provider - Enterprise Mobility
Travel Partner of the Year – Chauffeur or Taxi Provider - Blacklane
Travel Partner of the Year – Ground Transportation Platform - Jyrney
Travel Partner of the Year – Hotel Brand - IGH Hotels & Resorts
Travel Partner of the Year – Long-Haul Airline - JetBlue
Travel Partner of the Year – Meetings & Events Agency - Amex GBT Meetings & Events
Travel Partner of the Year – Meetings & Events Venue - Convene
Travel Partner of the Year – Rail Operator - Eurostar
Travel Partner of the Year – Short-Haul Airline - easyJet
Travel Partner of the Year – Large TMC - BCD Travel
Travel Partner of the Year – Medium TMC - Gray Dawes
Travel Partner of the Year – Small TMC - Inntel
Travel Buyer of the Year - Celine Diriberry, Global Sourcing Manager, Travel, British American Tobacco
Travel Team of the Year - Wood PLC & Amex GBT Travel Team -
2023 winners
Accommodation Innovation- Thrust Carbon
Account Management Team of the Year- SilverDoor Apartments
Achievement in Diversity, Equity and Inclusion- Virgin Atlantic
Technology Innovation- Corporate Booking Platform- Navan
Technology Innovation- Meetings & Events-Thrust Carbon
Technology Innovation- Payment/Expense- Cardlay
Technology Innovation- Traveller Experience- Tripkicks
Travel Buyer of the Year- Nikki Rogan, Fujitsu
Travel Partner of the Year- Alternative Accommodation Operator- Synergy
Travel Partner of the Year- Ground Transportation Platform- Trainline
Travel Partner of the Year- Hotel Brand- IHG
Travel Partner of the Year- Large TMC- BCD Travel
Travel Partner of the Year Long-Hail Airline- Virgin Atlantic
Travel Partner of the Year- Medium TMC- ATPI
Travel Partner of the Year- Meetings & Events- Agiito
Travel Partner of the Year- Mobility Provider- Enterprise/National
Travel Partner of the Year- Rail Operator- Avanti West Coast
Travel Partner of the Year- Short Haul Airline- EasyJet
Travel Partner of the Year- Small TMC-Travel Planet
Travel Partner of the Year- Taxi/Chauffeur- Blacklane
Travel Team of the Year- Global Shell Corporate Travel Team
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2022 winners
Travel Partner of the Year - Hotel Brand - IHG Hotels & Resorts
Travel Partner of the Year - Serviced Apartment Provider - Frasers Hospitality
Accommodation Innovation - 3Sixty
Travel Partner of the Year - Mobility Provider - Enterprise/National
Travel Partner of the Year - Chauffeur or Taxi Provider - Sixt
Travel Partner of the Year - Transportation Network Carrier - Blacklane
Travel Partner of the Year - Rail Operator - London North Eastern Railway (LNER)
Travel Partner of the Year - Short-haul airline - British Airways
Travel Partner of the Year - Long-haul airline - Delta Air Lines
Technology Innovation – Traveller Experience - Nomadic - gonomadic
Technology Innovation - Corporate Booking Platform - Amadeus
Travel Partner of the Year - National TMC - Agiito
Travel Partner of the Year - European TMC - Key Travel
Travel Partner of the Year - Global TMC - FCM Travel
Technology Innovation - Corporate Payments & Expenses - TripActions
Travel Partner of the Year – Meetings & Events Solution - American Express Meetings & Events
Technology Innovation – Meetings & Events - Cvent - Attendee Hub
Achievement in Environmental Sustainability - Lufthansa Group
Achievement in Diversity, Equity & Inclusion - Enterprise
Account Management Team of the Year - Agiito
Travel Buyer of the Year - Eloise Ferrara-Neched, Senior Procurement Manager, Royal Mail Group
Travel Team of the Year - Google Global Travel Team & American Express Global Business Travel
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2021 winners
Travel Partner of the Year - Hotel Brand - Melia Hotels International
Travel Partner of the Year - Serviced Apartment Provider - Frasers Hospitality
Accommodation Innovation - Synergy Global Housing – Synergy Smart
Travel Partner of the Year - Mobility Provider - Enterprise
Travel Partner of the Year - Chauffeur or Taxi Provider - Free Now For Business
Travel Partner of the Year - Rail Operator - London North Eastern Railway (LNER)
Travel Partner of the Year - European Airline - British Airways
Travel Partner of the Year - Global Airline - Delta Air Lines
Technology Innovation – Traveller Experience - American Express Global Business Travel - Travel Vitals
Technology Innovation - Corporate Booking Platform - Corporate Travel Management Europe - Lightning
Travel Partner of the Year - European TMC - Gray Dawes Travel
Travel Partner of the Year - Global TMC - Wings Travel Management
Technology Innovation - Corporate Payments & Expenses - UATP - Credit Solution
Travel Partner of the Year – Meetings & Events Solution - Reed & Mackay Events
Technology Innovation – Meetings & Events - Cvent - Attendee Hub
Achievement in Environmental Sustainability - Hilton
Achievement in Diversity, Equity & Inclusion - American Express Global Business Travel
Account Management Team of the Year - IHG Hotels & Resorts
Outstanding Contribution to Business Travel - Clive Wratten, CEO, The Business Travel Association
Covid-19 Crisis Response - FESTIVE ROAD
Travel Buyer of the Year - Calum Hawley, Global Travel Manager, Endeavour Mining
Travel Team of the Year - Ministry of Defence – Defence Travel Team & American Express Global Business Travel
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2020 winners
Best Budget Hotel Brand - Premier Inn
Best Midscale Hotel Brand - YOTEL
Best Upscale Hotel Brand - Pullman Hotels & Resorts
Best Serviced Apartment Provider - BridgeStreet
Best Corporate Social Responsibility Programme - LNER
Best Ground Transportation Company - Brunel, a Europcar Company
Best Car Rental Company - Enterprise/National
Best Corporate Payment Provider - AirPlus International
Best Rail Operator - TransPennine Express
Best Short-Haul Airline - easyJet
Best Long-Haul Airline - Delta Air Lines
Business Airline of the Year - All Nippon Airways
Best Specialist Business Travel Service - Yapta – Automated Re-Booking Services Highly Commended: VDash – Digital visa platform and services
Best New Travel Technology Product - Sixt – SixtONE App Highly Commended: PredictX – The Story
Best Sales Account Management Team - LNER
Best Travel Management Company (Less than £50m UK annual sales) - Blue Cube Travel
Best Travel Management Company (£50-£200m UK annual sales) - Wings Travel Management
Best Travel Management Company (More than £200m UK annual sales) - Click Travel Ltd
Best Self-Booking Tool - Click Travel Platform
Rising Star of the Year - Margarita Berga, Strategic Account Manager, Capita Travel and Events
Travel Buyer of the Year - Natalie Gardner, Global Travel Manager, Electronic Arts Highly Commended: Claire Marsden, Principal Global Category Manager, Vodafone Procurement Company
Travel Team of the Year - RSA Insurance plc and FCM Travel Solutions
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2019 winners
Best Budget Hotel Brand - Travelodge Hotels
Best Midscale Hotel Brand - Novotel
Highly Commended: Premier InnBest Upscale Hotel Brand - Shangri-La Hotels and Resorts
Best Serviced Apartment Provider - BridgeStreet Worldwide
Best Corporate Social Responsibility Programme - BCD Travel
Best Ground Transportation Company - Blacklane
Best Car Rental Company - Avis
Best Corporate Payment Provider - Barclaycard Commercial Payments
Best Rail Operator - Virgin Trains
Highly Commended: Great Western RailwayBest Short-Haul Airline - Easyjet
Best Long-Haul Airline - Delta Air Lines
Business Airline of the Year - Easyjet
Best Specialist Business Travel Service - International SOS – Event Support
Best New Travel Technology Product - AirPortr
Highly Commended: TRIPBAM Hotel IntelligenceBest Sales Account Management Team - FCM Travel Solutions
Best Travel Management Company (Less than £50 million UK annual sales) - Access Bookings Limited
Best Travel Management Company (£50-£200 million UK annual sales) - Wings Travel Management
Best Travel Management Company (More than £200 million UK annual sales) - Corporate Travel Management Europe
Best Self-Booking Tool - Click Travel and travel.cloud
Rising Star of the Year - Didzis Neimanis, head concierge, Amba Hotel Charing Cross Highly Commended: Rob Cope, finance services manager, Corporate Travel Management Europe
Travel Buyer of the Year - Kerrie Henshaw-Cox, global commercial lead, AstraZeneca
Travel Team of the Year - Willis Towers Watson Travel Team and American Express Global Business Travel Team
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2018 winners
Best Small Hotel Group - Jurys Inn
Best Midscale Hotel Brand - Premier Inn
Best Upscale Hotel Brand - Shangri-La Hotels and Resorts
Best Serviced Apartment Provider
Winner: Oakwood Worldwide
Highly commended: The Apartment ServiceBest Corporate Social Responsibility Programme - ANA (All Nippon Airways)
Best Ground Transportation Company
Winner: Addison Lee Group
Highly commended: CMAC GroupBest Car Rental Company - Avis
Best Corporate Payment Provider - Airplus International
Best Rail Operator
Winner: Heathrow Express
Highly commended: Virgin Trains East CoastBest Short-Haul Airline
Winner: Easyjet
Highly commended: FlybeBest Long-Haul Airline - Lufthansa
Business Airline of the Year - ANA (All Nippon Airways)
Best Specialist Business Travel Service - Tripbam
Best Travel Technology Product
Winner: Conferma Connect
Highly commended: Trainline Mobile TicketingBest Sales Account Management Team - Giles Travel
Best Travel Management Company (less than £50 million UK annual sales) - Giles Travel
Best Travel Management Company (£50-£200 million UK annual sales) - Business Travel Direct
Best Travel Management Company (more than £200 million UK annual sales) - FCM Travel Solutions
Best Self-Booking Tool - Minicabit
Rising Star of the Year - Amy Hogarth, sales partnership manager, CTI
Travel Buyer of the Year
Winner: Hannah Richardson, category manager travel and marketing, KPMG
Highly commended: Kristian Collard, global travel services manager, UnileverTravel Team of the Year
Winner: Unilever and HRG travel team
Highly commended: Astrazeneca Global Travel Team and BCD Travel -
2017 winners
Best Small / Independent Hotel Company - Jurys Inn
Best Midscale Hotel Brand - Premier Inn
Best Upscale Hotel Brand - Shangri-La Hotels & Resorts
Best Serviced Apartment Provider - Oakwood Worldwide
Best Corporate Social Responsibility Programme - Shangri-La Hotels & Resorts
Best Ground Transportation Company - Tristar Worldwide Chauffeur Services
Best Car Rental Company - Avis Budget Group
Best Corporate Payment Product - Citigroup
Best Rail Operator - Virgin Trains West Coast
Best Short-Haul Airline - easyJet
Best Long-Haul Airline - Qatar Airways
Business Airline of the Year - Delta Air Lines
Best Specialist Business Travel Service - Yapta
Best Travel Technology Product - Virgin Trains, West Coast - BEAM, on-board entertainment
Best Sales Account Management Team - Click Travel
Best TMC (Less than £50mUK annual sales) - NYS Corporate
Best TMC (£50-200m UK annual sales) - Corporate Travel Management (CTM)
Best TMC (More than £200m UK annual sales) - Carlson Wagonlit Travel
Best Self Booking Tool - KDS - KDS Neo
Rising Star of the Year - Tom Davis, Click Travel
Travel Buyer of the Year - Kevin Swindells, Royal Mail Group
Travel Team of the Year- Direct Line Group & Capita Travel and Events
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2016 winners
Best Small Hotel Company - GLH Hotels
Best Midscale Hotel Brand - Jurys Inn
Best Upscale Hotel Brand - NH Collection (NH Hotel Group)
Best Serviced Apartment Provider - SilverDoor
Best Self-Booking Tool - Click Travel
Best Ground Transportation - Tristar Worldwide Chauffeur Services
Best Car Rental Company - Enterprise
Best Corporate Card Provider - AirPlus International
Best Rail Operator - Virgin Trains
Best Short-Haul Airline - Flybe
Best Long-Haul Airline - Qatar Airways
Business Airline of the Year - Etihad Airways
Best Specialist Business Travel Service - International SOS
Best Travel Technology Product -Portman Travel – Portman One
Best Sales Account Management Team - Giles Travel
Best TMC (Less than £50 million UK sales annually) - Giles Travel
Best TMC (£50-£200 million UK sales annually) - Click Travel
Best TMC (More than £200 million UK sales annually) - Portman Travel
Best Corporate Social Responsibility Programme - Virgin Atlantic
Rising Star of the Year - Samantha Simmons – CWT
Travel Buyer of the Year - Allison Webbb, Centrica/British Gas)
Travel Team of the Year - Sparrows Offshore Services
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2015 winners
Best Small Hotel Company - Jurys Inn
Best Midscale Hotel Brand - Premier Inn
Best Upscale Hotel Brand - The Ritz-Carlton
Best Serviced Apartment Provider - SilverDoor
Best Self-Booking Tool - thetrainline.com
Best Ground Transportation - TBR Global Chauffeuring
Best Car Rental Company - Hertz
Best Corporate Card Provider - AirPlus International
Best Rail Operator - Virgin Trains
Best Short-Haul Airline - Lufthansa
Best Long-Haul Airline - All Nippon Airways (ANA)
Business Airline of Year - Qatar Airways
Best Airport - London Heathrow Airport
Best Specialist Business Travel Product/Provider - International SOS - TravelTracker 6.0
Best Sales Account Management Team - Portman Travel
Best Travel Management Company (LESS than £50 million UK sales annually) - Giles Travel
Best Travel Management Company (£50 - £200 million UK sales annually) - Chambers Travel Group
Best Travel Management Company (MORE than £200 million UK sales annually) - Carlson Wagonlit Travel
Best Corporate Social Responsibility Programme - British Airways
Travel Team of the Year - Ernst & Young Travel Services
Travel Buyer of the Year - Julie Iliffe- Imperial Tobacco
Outstanding Achievement Award - Carolyn McCall OBE, CEO, Easyjet
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2014 winners
Best Small Hotel Company - Malmaison & Hotel du Vin
Best Midscale Hotel Brand - Mercure Hotels
Best Upscale Hotel Brand - Hyatt Hotels & Resorts
Best Serviced Apartment Provider - SACO The Serviced Apartment Company
Best Self-Booking Tool - KDS
Best Ground Transportation - Carey Worldwide Chauffeured Services
Best Car Rental Company - Europcar UK
Best Corporate Card Provider AirPlus International
Best Rail Operator - Virgin Trains
Best Short-Haul Airline - EasyJet
Best Long-Haul Airline - Qatar Airways
Business Airline of Year - Qatar Airways
Best UK Airport - London Gatwick Airport
Best Specialist Business Travel Product/Provider - Chambers Travel Management
Best Sales Account Management Team - Accor
Best Travel Management Company (LESS than £50 million UK sales annually) - Diversity Travel
Best Travel Management Company (£50 - £200 million UK sales annually) - Chambers Travel Management
Best Travel Management Company (MORE than £200 million UK sales annually) - Carlson Wagonlit Travel
Best Corporate Social Responsibility Programme - Carlson Wagonlit Travel
Travel Team of the Year - Herbert Smith Freehills/Chambers Travel
Travel Buyer of the Year - Carol Neil -Nomura
Outstanding Achievement Award - Fare Tax on Flying
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2013 winners
Best Small Hotel Company - Grange Hotels
Best Midscale Hotel Brand - Premier Inn
Best Upscale Hotel Brand - The Ritz-Carlton Hotel Company
Best Serviced Apartment Provider - BridgeStreet
Best Self-Booking Tool - Concor
Best Ground Transportation (including car rental) - Europcar
Best Corporate Card Provider - Barclaycard
Best Rail Operator - Deutsche Bahn DB
Best Short-Haul Airline - Air France KLM
Best Long-Haul Airline - Qatar Airways
Business Airline of the Year - Virgin Atlantic
Best UK Airport - London Gatwick Airport
Best Specialist Business Travel Product/Provider - conTgo
Best Sales Account Management Team - Giles Travel
Best Travel Management Company
(LESS than £50 million UK sales annually) - Wings Travel Management
Best Travel Management Company (50m - 200m UK sales) - Chambers Travel Management
Best Travel Management Company (MORE than £200 million UK sales annually) - FCm Travel Solutions
Best Hotel Booking Agency - BSI
Best Corporate Social Responsibility Programme - British Airways
Travel Team of the Year - AstraZeneca Travel Service team
Travel Buyer of the Year - Mark Payne - Santander
Outstanding Achievement Award - Shetal Raval, Head of International Operations.HRG
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2012 winners
Best Independent Business Hotel or Small Group - Jurys Inn
Best Budget Hotel Brand- Premier Inn
Best International Hotel Brand - Rezidor Hotel Group
Best Serviced Apartment Provider - Go Native
Best Self-Booking Tool - Micros Travel
Best Ground Transportation Company - Business Transport Resources Ltd
Best Car Rental Company - Hertz UK
Best Rail Operator - Eurostar International Limited
Best Short-Haul Airline - Lufthansa German Airlines
Best Long-Haul Airline - British Airways
Business Airline of the Year - Air France KLM
Best UK Airport - Bristol Airport
Best Specialist Business Travel Product/Provider - CIBT
Best Corporate Card Provider - AirPlus International
Best Sales Account Management Team - Giles Travel
Best Business Travel Management Company (FEWER than 250,000 UK transactions annually) - Click Travel
Best Business Travel Management Company (MORE than 250,000 UK transactions annually) - Capita Business Travel
Best Hotel Booking Agency - BSI
Best Corporate Social Responsibility Programme - Whitbread/Premier Inn
Travel Team of the Year - VAA Crisis Management Team
Travel Buyer of the Year - Jeannette Harrison University of Nottingham
Outstanding Achievement Award - Jamie Hindhaugh & Ken Mcleod - Phoenix online travel crisis hub
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2011 winners
Best Small or Independent Hotel Brand - Jurys Inn
Best Full Service Hotel Brand - Marriott International
Best Budget Hotel Brand - Premier Inn
Best Serviced Apartment Company - BridgeStreet
Best Car Rental Company - Europcar
Best Ground Transportation Company - Addison Lee
Best Rail Operator - Heathrow Express
Best Short-Haul Airline - Flybe
Best Long-Haul Airline - British Airways
Best Airline Worldwide - British Airways
Best UK Airport - Bristol Airport
Best Specialist Business Travel Product / Provider - CIBT (Passport & Visa Service)
Best Corporate Card Provider - AirPlus International
Best Sales Account Management Team - Capita Business Travel
Best Hotel Booking Agency - BSI
Best Business Travel Management Company (FEWER than 250,000 UK transactions annually) - Giles Travel
Best Business Travel Management Company (MORE than 250,000 UK transactions annually) - Carlson Wagonlit Travel
Best Corporate Social Responsibility (CSR) Programme - British Airways
Travel Buyer of the Year - Judith Gledhill - E.on UK
Travel Team of the Year - Microsoft EMEA / Amadeus
Outstanding Achievement Award - Willie Walsh – British Airways
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2010 winners
Best Small or Independent Hotel Brand - Jurys Inns
Best Hotel Group Brand - Whitbread (Premier Inn)
Best Serviced Apartment Company - BridgeStreet Worldwide
Best Car Rental Company - Hertz Car Hire
Best Ground Transportation Company - Carey Worldwide Chauffeured Services
Best UK Airport - Manchester Airport
Best Worldwide Airport - Dubai International Airport
Best Rail Operator - Eurostar
Best Short-Haul Airline - Air Berlin & Flybe
Best Long-Haul Airline - Etihad Airways
Best Executive Aviation Company - PremiAir
Best Airline Worldwide - Lufthansa
Best Expense Management Service Provider - Concur
Best Sales Account Management Team - Chambers Travel Management
Best Hotel Booking Agency - BSI
Best Specialist Business Travel Product/Provider - TLCS Global Visa Services
Best Business Travel Management Company (fewer than 250,000 UK transactions annually) - Business Travel Direct
Best Business Travel Management Company (more than 250,000 UK transactions annually) - Carlson Wagonlit Travel
Best Environmental Contribution by a Company - Flybe
Travel Team of the Year - BBC/thetrainline.com
Travel Buyer of the Year - Tracey Williamson – Vodafone
David Brown Outstanding Achievement Award - Sir Michael Bishop